Frequently Asked Questions
Answers to all your questions about sce365, right here
From opening an account to withdrawing via bKash, from cricket betting to claiming bonuses — detailed answers to all the important questions, all on one page.
Welcome to sce365. This FAQ page has been created to address the questions most frequently asked by our Bangladeshi players. Each answer is written in plain language so you can quickly find the information you need. If your question is not covered here, our 24/7 live chat support is always ready to help.
Account and Registration
To open an account at sce365, you need an active mobile number and a password. The registration process is simple and takes just a few minutes. Make sure all your information is accurate, as identity verification may be required at the time of withdrawal.
sce365 is for players aged 21 and above only. We believe in responsible gaming, and it is strictly prohibited for minors to open an account or play in any way. Age verification is an integral part of our platform.
No, only one account is allowed per person. Creating multiple accounts is a violation of our rules and may result in all accounts being permanently closed and any accumulated bonuses being cancelled. This rule is strictly enforced in the interest of fair play.
Click the "Forgot password?" option on the login page and enter your registered mobile number. A verification code will be sent to your phone, which you can use to set a new password. If you have any trouble, contact our 24/7 live chat.
Absolutely. sce365 is a fully mobile-friendly platform. Access sce365 directly through any modern browser (Chrome, Firefox) on your smartphone — all features are available without downloading any app. The interface is specifically designed for smaller screens.
Deposits and Withdrawals
Deposits from bKash to sce365 are generally instant or completed within a few minutes. After the payment is processed, your sce365 account balance updates automatically. If there is an issue, contact live chat with your transaction ID.
The minimum deposit amount at sce365 is just ৳200 for all payment methods. The same minimum applies to bKash, Nagad, Rocket, and bank transfer. It is easy to get started at sce365 even on a small budget.
Yes, you can withdraw easily using Nagad. Withdrawal requests from sce365 generally take 10 to 45 minutes to process. Submit your request according to Bangladesh Standard Time (BST). The minimum withdrawal amount is ৳800.
sce365 does not charge any deposit or withdrawal fees of its own. However, bKash, Nagad, Rocket, or your bank may apply their own service charges according to their respective policies. Contact the relevant service provider for details.
Withdrawals from sce365 via bank transfer and all other methods take between 10 and 45 minutes. For bank transfers, also keep in mind business days and the bank's own processing time. The minimum withdrawal is ৳800 — make sure your account has a sufficient balance.
Yes, Rocket (Dutch-Bangla Mobile Banking) is one of the accepted payment methods at sce365. Rocket can be used for both deposits and withdrawals. The minimum deposit is ৳200 and the minimum withdrawal is ৳800 — the same rules apply as with bKash and Nagad.
Games and How to Play
To bet on BPL matches, log in to your sce365 account and go to the cricket section. Choose the match you want, select the market type (match winner, top batter, over/under, etc.), enter your stake, and confirm your bet. Live betting is also available during matches.
sce365 offers slot games from several well-known providers including PG Soft, Pragmatic Play, and JILI. Fortune Tiger and Mahjong Ways from PG Soft, and Gates of Olympus and Sweet Bonanza from Pragmatic Play, are especially popular among Bangladeshi players. New games are added regularly.
RTP (Return to Player) is the theoretical long-term payout rate of a game, expressed as a percentage. In general, a higher RTP means players are expected to get more back over the long run. However, it is not a guaranteed outcome for any single session — gaming always involves some degree of randomness and uncertainty.
All games at sce365 are provided by internationally recognised game providers that use Random Number Generator (RNG) technology. This ensures that the outcome of every round is completely random and unbiased. Fair play is at the core of our commitment.
Yes, sce365's live casino works smoothly on mobile devices. Live tables from Evolution Gaming and Ezugi (Baccarat, Roulette, Blackjack) can be enjoyed in HD streaming on smartphones as well. A good internet connection is all you need.
Aviator by Spribe is a crash-style game where a plane flies and a multiplier keeps increasing. If you press the "Cash Out" button before the plane crashes, you win. Waiting longer gives you a chance to win more — but if you do not cash out in time, you lose your bet.
Bonuses and Promotions
The sce365 welcome bonus is a 100% match bonus on your first deposit, up to ৳20,000. For example: deposit ৳1,000 and receive ৳1,000 in bonus — giving a total balance of ৳2,000. A 20x wagering requirement must be met for this bonus.
A 20x wagering requirement means you need to place bets totalling the bonus amount multiplied by 20 before you become eligible to withdraw. For example, if you receive a ৳1,000 bonus, you must wager a total of ৳20,000 (1,000 × 20) before winnings from that bonus can be withdrawn.
You are automatically enrolled in the sce365 VIP program — no separate sign-up is needed. As you keep playing, you move up from Bronze to Silver, Gold, Platinum, and finally the highest level, Diamond. The weekly cashback rate increases with each level.
The weekly cashback rates across sce365 VIP levels are: 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum, and up to 0.8% at the highest Diamond level. The more you play, the higher you climb and the more cashback you earn.
The list of games eligible for bonus use is stated in the terms and conditions of each promotion. In general, slot games contribute the most toward meeting wagering requirements. The contribution rate may differ for live casino or sports betting. See the terms and conditions page for details.
Security and Responsible Gaming
sce365 uses SSL encryption technology to keep your personal and financial information secure. We never sell or unnecessarily share your information with third parties. Learn more on our privacy policy page.
Gaming is entertainment — it should never take control of your life. If you feel you are developing an addiction to playing, contact our live chat — we will help with various protective measures including self-exclusion. You should also consider seeking help from a professional counsellor.
Self-exclusion means blocking your own access to your account for a set period of time or permanently. It is an important tool for responsible gaming. To use this feature, contact our 24/7 live chat support and submit your request.
Yes, sce365 is for players aged 21 and above only. We strictly follow our minor protection policy. If we suspect that a minor is using our platform, that account is closed immediately.
The sce365 support team provides service in Bengali via live chat 24 hours a day, 7 days a week. Visit the site and click the live chat icon to speak directly with a support agent. To contact us by email, write to [email protected].
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