sce365 Privacy Policy

1. Introduction and Scope of Policy

This privacy policy ("Policy") applies to the sce365 website (https://sce365.cam) and all of its related services. sce365 operates an online entertainment platform for users in Bangladesh and we are firmly committed to the privacy of our users.

By registering on or continuing to use our platform, you consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

This policy applies to services wholly owned and operated by sce365. This includes website browsing, account creation, financial transactions, and customer service activities.

2. What Information We Collect

sce365 may collect the following categories of information:

2.1 Information Provided Directly

When you register with sce365 or use the services, the information you voluntarily provide includes:

• Full name and username
• Email address
• Date of birth (for age verification — minimum 21 years)
• Payment information (bKash, Nagad, Rocket, or bank account number)
• A copy of a government-issued ID for identity verification (where applicable)
• Messages and information you provide when contacting customer support

2.2 Automatically Collected Information

When you visit our website, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Time spent on the website and pages visited
• Information collected through cookies and similar tracking technologies
• Gameplay logs and activity history

2.3 Information Received from Third Parties

Limited information may be received from payment processing partners (such as bKash or Nagad) for transaction confirmation and fraud prevention purposes.

3. Purpose of Using Information

sce365 uses the collected information for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To provide gaming, betting, and other entertainment services without interruption.
• Financial Transactions: To process deposits and withdrawals and maintain records.
• Security: To prevent fraud, money laundering, and other unlawful activities.
• Responsible Gaming: To identify excessive gaming patterns and provide necessary support.
• Customer Support: To respond to your questions, complaints, and requests.
• Relevant Communications: To inform you about important updates, promotions, and offers (subject to your consent).
• Platform Improvement: To analyze user experience and improve service quality.

4. Cookie Policy

The sce365 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the website.

4.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and running core site functions.
• Performance Cookies: Used to analyze website traffic and user behavior.
• Functionality Cookies: To remember your preferences and language settings.

You can disable cookies from your browser settings. However, this may limit some features of the site.

5. Data Sharing and Disclosure

sce365 does not sell your personal information to third parties. Information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, bank transfer) and management of technical infrastructure. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations

We may be legally required to disclose information to comply with court orders, lawful requests from government authorities, or applicable law.

5.3 Fraud Prevention

Relevant information may be used on a limited basis to protect platform integrity and investigate fraudulent activity.

6. Data Retention and Security

sce365 has implemented industry-standard technical and organizational measures to protect your information:

• All data transmission is secured through SSL/TLS encryption.
• Account passwords are stored in encrypted format and can never be read in plain text.
• Payment information is stored separately on secure servers.
• Regular security audits and vulnerability assessments are conducted.
• Data access is restricted to authorized personnel only.

The data retention period depends on the type of service and legal requirements. After an account is closed, necessary records are retained for a specified period and then securely deleted.

7. International Data Transfers

sce365's servers and technology infrastructure may be located in various countries. Your information may be processed or stored outside Bangladesh. In such cases we ensure that data transfers are completed with appropriate safeguards and in compliance with applicable law.

8. Privacy of Minors

sce365 is for users aged 21 and above only. We do not knowingly collect information from any minor. An age verification process is implemented at the time of account registration. If we find evidence that a minor has created an account, the account will be closed immediately and the related information will be deleted.

9. Marketing Communications

With your consent, sce365 may inform you about promotions, bonus offers, and platform updates by email or other means. You may stop these communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of the email.
• Changing your notification preferences from your account settings.
• Contacting our support team directly.

Even if you opt out of marketing communications, you will still receive important account or transaction-related messages — these are essential for service delivery.

10. Third-Party Links and Services

The sce365 website may contain links to third-party websites or services. sce365 is not responsible for the privacy policies of those external sites. We advise you to read the privacy policy of any third-party site before visiting it.

11. Data Breach Response

In the event of a data breach or security incident, sce365 will take the following steps:

• Take the necessary action as quickly as possible after the incident is identified.
• Notify the relevant authorities in accordance with applicable law.
• Alert affected users in a timely manner so they can take the necessary precautions.
• Investigate the cause of the breach and make the necessary changes to prevent recurrence in the future.

12. Changes to Policy

sce365 may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after changes are made will be considered acceptance of the new policy.

The "Last Updated" date at the top of this page always reflects the current version of the policy.